Organization profile
- Organization type
- Migrant & refugee support organization
- Headquarters / base
- Amman, Jordan; Gaza, Palestine
- Geographic scope
- Regional
Medical focus
Refugee healthPrimary healthcareMaternal and child healthDiabetesHypertensionMental health
Activities
Clinical careHumanitarian assistancePublic healthPatient support
Population served
Palestine refugeesChildrenWomenPatients & families
Agency identity and geographic coverage
UNRWA’s full name is the United Nations Relief and Works Agency for Palestine Refugees in the Near East. Its organizational structure identifies headquarters in both Amman and Gaza. Its five fields of operation are Jordan, Lebanon, Syria, the Gaza Strip and the West Bank, including East Jerusalem.
The agency’s field offices organize services for Palestine refugees within this defined regional remit. Headquarters functions and service geography are therefore separate: the Amman office is not the sole location of the agency, and UNRWA’s mandate is distinct from that of organizations serving refugees worldwide.
Sources: [1], [2].
Primary care across stages of life
The 2025 Department of Health annual report, published in July 2026, describes a programme centred on primary healthcare, with assistance for secondary and tertiary care through referrals and financial coverage. Maternal services include care before, during and after pregnancy, family planning and nutrition support. Childhood services include vaccination, growth monitoring and newborn screening.
The report also documents prevention and management of diabetes and hypertension, including screening, counselling and access to medicines. Mental health and psychosocial support are integrated into the programme, alongside dental care, physiotherapy, laboratory services and radiology. These programme descriptions cover the reporting period and do not imply that every facility offers every service at all times.
Sources: [3].
Family care and delivery during emergencies
UNRWA’s Family Health Team model organizes care around patients and families through multidisciplinary teams. Appointments and electronic records support continuity between visits. The model brings preventive and curative care together and recognizes the influence of nutrition, living conditions and family circumstances on health.
The 2025 report records severe constraints from conflict, displacement and economic pressure, particularly in Gaza and the West Bank. It describes continued care through combinations of health centres, medical points and teams, as well as digital tools and telemedicine. Availability and delivery arrangements vary between locations and over time, making the field-level service information important for practical enquiries.
A retained historical UN Global Mobility Programme member list names UNRWA; it does not establish present membership.
Sources: [4], [5], [6].